About your Barracuda Quarantine

BCPL.NET's Barracuda Spam and Virus Firewall is able to trap suspected spam messages into a quarantine for each user on the BCPL.NET system. This is very similar to other popular anti-virus and anti-spam quarantines. Messages that reach a certain spam "point value" based on our filtering rules will be sent to your quarantine while messages considered to NOT be spam will be delivered to your BCPL.NET inbox as normal, and will be ready for pickup by your normal e-mail program.

If Barracuda quarantining has been enabled for your account, the Barracuda will send you a message each day listing all of the e-mails in your quarantine at that time.

While working directly within your Barracuda Quarantine, you can mark messages in your quarantine as SPAM or NOT SPAM. Marking a quarantined message as NOT SPAM will cause it to be delivered to you as normal. Marking a message as SPAM will cause it to be permanently removed from your quarantine.

When you mark a message as SPAM or NOT SPAM, you are also tailoring the Barracuda's spam detection to your own personal preferences. Since not everyone will always agree that a particular message is SPAM, Person A's spam preferences will not influence Person B's spam preferences.

This ensures that each user is able to more precisely classify exactly what they consider to be spam or not spam.

About your Barracuda Password

When you sign up for a Barracuda quarantine, a new password is created for you and is mailed to your BCPL.NET e-mail address. Your initial quarantine password will be created by the Barracuda, though once you log into the Barracuda you can Change your Barracuda Password to one of your own creation.

Note: The initial Barracuda password that the Barracuda creates for you will NOT be the same as your original BCPL.NET password. If you don't want to remember two passwords, you can change the Barracuda password to be the same as your BCPL.NET password using the Changing your Barracuda Password instructions.

Logging in from your e-mail account

Each day the Barracuda will send you a Quarantine Summary e-mail message (assuming your quarantine is not empty). When viewing this message, you should see something similar to the following:

This particular example shows a preview of fictitious user jdoe's Barracuda quarantine. Each entry currently in your quarantine is displayed to you, along with any actions that can be performed on that particular entry. If you wish to manage your inbox from here, you have the following options:

• Deliver- Send this particular e-mail through to your BCPL.NET inbox where it can later be picked up by an e-mail program.
• Whitelist- Whitelist the sender of this message and deliver this message to your BCPL.NET inbox. Messages from this sender will always be delivered to you.
• Delete- Delete this item from your quarantine permanently.

After clicking any of these actions, your web browser should open up and automatically take you to your actual Barracuda quarantine. The requested action will be performed, but you will remain logged in.

Alternatively, you can log in to your quarantine by clicking the click here section at the bottom of the e-mail the Barracuda sends you (screenshot below):

At this point, you are fully logged into the Barracuda and can modify your Barracuda Spam and Virus Filter Settings. If you are finished working with your quarantine, click the Log Off link at the upper right of the Barracuda Quarantine screen.

If you would like to learn about some of the things you can do with your Barracuda quarantine, skip to the Working with your Quarantine section.

Logging in manually

If you wish to log in to the Barracuda manually from your web browser, you will need to manually type in your e-mail address and password.

Now that you know the correct username and password to use for the Barracuda, visit the following URL:

          Barracuda Web Address: http://mail-in.bcpl.net:8000/

Example below:

Login procedure

1. Select the desired language. NOTE: your browser must support these languages or they will not be displayed correctly. In most cases, you should leave the language set to English.
2. Click into the Username box and type your ENTIRE e-mail address. If your username is jdoe, you would type jdoe@bcpl.net as your Barracuda username. For example:
   
         Username: jdoe@bcpl.net
3. Click into the Password box and type your Barracuda Password. (If you do not know your Barracuda password, make sure you have filled in your correct e-mail address in the Username box, then click the Create New Password button to have your current password mailed to your BCPL.NET e-mail address.)
4. Click the Login button.