Changing your Barracuda Settings

Each user with a Barracuda quarantine can modify his or her spam filter settings, as well as change the password used to access the Barracuda.

Accessing the Settings

• Log in to your Barracuda Quarantine as shown here.
• Click the Preferences tab at the top of the message list.
• Now that you are logged in, you can access the following Barracuda settings tabs:

• You will find further descriptions of these tabs in the following sections.

Important: After making a settings change, make sure you click the associated Save Changes button or the changes you make will not be saved by the Barracuda.

Managing your Whitelist/Blacklist

To access your whitelist and blacklist settings, click the Whitelist/Blacklist tab. The following example shows an example Whitelist/Blacklist screen with a few blacklisted and whitelisted entries already entered.

To use these features, simply fill in an e-mail address in the appropriate box and click Add. Make sure you use the correct list or you may accidentally blacklist a friend, or whitelist a spammer!

Please note that it is almost worthless to blacklist spammer addresses. Almost all spam is sent from false, constantly changing e-mail addresses. You may block a particular e-mail address only to see the same spam come in a moment later under a different address. For this reason blacklists are best used when the sender's e-mail address does NOT change from message to message.

• E-mails coming from a whitelisted address will always be allowed through the Barracuda.
• E-mails coming from a blacklisted address will always be blocked.

To delete an entry from a list, simply click the trash can icon next to the particular entry you wish to remove.

Changing your Quarantine Settings

To access your quarantine settings, click the Quarantine Settings tab. You should see a screen similar to the example below.

Disabling your quarantine will cause mail that would have been quarantined to instead go directly to your inbox, tagged as [SPAM] if appropriate.

If you wish to change the address that Barracuda sends Quarantine Summary e-mails to, you may do so here. (Not Recommended)

If your web browser supports it, you may change the language that Barracuda uses. (Not Recommended)

Changing your Spam Settings

To access your spam settings, click the Spam Settings tab. An example screenshot is below. Descriptions follow in the below sections.

Spam Filter Enable/Disable

Enable Spam Filtering

• E-mails containing viruses will still be blocked.
• E-mails caught by BCPL.NET's internal blacklists will still be blocked. However, these BCPL.NET managed blacklists have always been in place, even before the Barracuda arrived.

Spam Scoring

Use System Defaults

Set this to Yes to continue using the system-wide scoring. Set this to No to enable the individual spam scoring. This must be set to No for the individual spam scoring listed below to work.

Tag Score

The point level at which a message will have [SPAM] inserted into the subject line. The message will still be delivered as normal.

The point level at which a message will be quarantined if the user in question has quarantining enabled. Messages at or above this point level will be quarantined. Messages below this level will still be delivered, though they may be tagged as [SPAM] due to the "Tag Score" rule above. If the user does not have quarantining enabled, the message will be tagged as [SPAM], and delivered as normal.

The point level at which a message will be blocked. Messages that reach this level will immediately be blocked, and will neither be sent to your quarantine nor to your actual inbox. The message is deleted immediately upon entering the Barracuda with no chance of recovery. This number should be set to a high value to prevent false positive blockings.

Suggestions for your Spam Settings

The following are three examples of how you may wish to configure your spam filter settings. Please note that the following are just three examples. You can adjust your own settings in any way that you like.

When you first set up your Barracuda Quarantine, your settings will most likely be similar to these. These are the Barracuda's default settings. Most spam will be blocked, quarantined, or tagged, and almost all legitimate mail should come through as normal. If you're having trouble with classifications, adjust these settings as necessary.

In this scheme, you will send as much mail to your quarantine as possible so that you can classify it yourself using the SPAM and NOT SPAM buttons. This will modify how Barracuda treats similar messages in the future. You probably won't want to keep your settings this way forever, since almost all messages will be sent to your quarantine. It is however a great way to improve the Barracuda's accuracy if you are having trouble with the Barracuda marking legitimate mail as spam.

If you're not particularly concerned about spam, and don't feel like using the quarantine, but still want the most obvious spam messages removed, consider the following. In most cases, you will want to stick to the Normal settings outlined above.

Changing your Barracuda Quarantine Password

To change your Barracuda Password, click the Password tab. You should see a screen similar to the example below.

Though you can certainly use a password of your own creation, you may wish to change your Barracuda password to the same password that your BCPL.NET account uses. This will make remembering it a lot easier.

1. Type your CURRENT password into the Old Password box.
2. Choose a NEW password and type it into the New Password box.
3. Retype the same NEW password into the Re-Type New Password box.
4. Click the Save Password button.
5. If you are successful, you will be sent back to the Barracuda Login screen where you can immediately log back in using your new password. If you are unsuccessful, you will be sent back to the Password page and an error message stating the problem should be visible. If this occurs, try changing the password again.