-------------------------------- ACCESS SERVER UPGRADES COMPLETED -------------------------------- The operating system and modem firmware upgrades to our seven Cisco AS5200 access servers were completed at about 4:30 PM today (Friday, June 27). The main benefit of the upgrade is that the modems are now capable of 33.6 kbps connections. Those of you with 33.6 modems should now be able to take advantage of slightly higher connection speeds. However, please understand that consistent 33.6 connections are NOT guaranteed. If you have a 33.6 modem and were able to get 28.8 kbps connections before the upgrade, then you should be able to get at least 28.8 kbps connections after the upgrade. Most of you should have no trouble getting 31.2 kbps connections. Some of you may even achieve 33.6 connections fairly often. The typical 33.6 modem user should be able to achieve 31.2 kbps most of the time and 33.6 kbps occasionally. The problem is that 33.6 kbps is a much higher transmission speed than normal analog phone circuits are designed to handle. While 33.6 kbps is possible under ideal conditions, in the real world such conditions rarely exist. On many phone circuits it is simply not possible to ever achieve 33.6 kbps. On most phone circuits it sometimes is, sometimes not. If you consistently get connections that are unacceptably slow, it may be possible to do something about it. We recommend that you visit the following Web sites, both of which contain many tips for getting the best possible speed out of your modem: The Navas Modem FAQ http://users.aimnet.com/~jnavas/modem/faq.html Curt's high-speed modem FAQ http://elaine.teleport.com/~curt/modems.html ------------------------------------------------------------------- If you have questions about this, or about anything else related to your BCPL Internet Account, please contact the BCPL Help Desk. Phone: 410-887-3297 FAX: 410-887-2091 E-Mail: help@mail.bcpl.lib.md.us Help Pages: http://www.bcpl.lib.md.us/help.html (or enter "help" at the UNIX shell prompt) System News Archives: http://www.bcpl.lib.md.us/sysnews.html (or enter "sysnews" at the UNIX shell prompt)