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ACCESS SERVER PROBLEMS, THURSDAY AUGUST 21
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We are experiencing a problem with all seven of our Cisco AS5200 access
servers which causes them to reboot due to bus errors at irregular
intervals.  The problem began some time Wednesday night, and it appears as
if the interval between reboots is becoming shorter as time goes on. 

When an access server reboots, everyone connected to us via that access
server gets disconnected. This explains the unexpected disconnects many of
you have reported this morning.

I am working with Cisco Systems' Technical Assistance Center to resolve
the problem.  The bus errors on all seven access servers occurs at exactly
the same memory address, which probably indicates an operating system bug
rather than a hardware problem.  Cisco TAC is currently analyzing the
situation, and should be getting back to me soon with a solution. 
 
I will post progress reports to BCPL System News when we know more about
the situation.
 
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