----------------------------------------- ACCESS SERVER UPGRADES, TUESDAY JANUARY 6 ----------------------------------------- Cisco Systems, the manufacturer of our access servers, believe they have found the bug that has been causing access server "dialup-1" to reboot due to bus errors. The solution is a new operating system version, which will be installed on Tuesday. At the same time we will also upgrade the K56FLEX modems in dialup-1 to the latest firmware version. The K56FLEX modems for the rest of the access servers have arrived much earlier than expected. If dialup-1 responds well to the new operating system and modem firmware, then we will begin upgrading dialup-2 through dialup-7 to K56FLEX on Tuesday. This work will continue on Wednesday if necessary. The access servers will be taken off line one at a time in order to perform the upgrades. If the access server through which you are connected is taken off line, then you will lose your connection. If this happens, please call right back. Your call will be taken by one of the other access servers. We will post another System News message as soon as all the upgrades are completed. Several weeks ago we ordered an additional access server to expand the modem pool. The shipping date was expected to be on or about January 20, but the unit has already arrived! Unfortunately we scheduled installation of two PRI lines by Bell Atlantic to coincide with the January 20 shipping date. We can't use the new access server until the PRI lines are installed, so Bell Atlantic is trying to schedule an earlier installation date for us. Once the new access server is installed, our 410-296-5500 modem pool will have a total of 368 modems, all K56FLEX. We'll keep you posted on this via System News. ------------------------------------------------------------------- All System News is archived at http://www.bcpl.lib.md.us/sysnews.html (or enter "sysnews" at the UNIX shell prompt) If you have questions about this message or about anything else related to your BCPL Internet Account, please contact the BCPL Help Desk. Phone: 410-887-3297 FAX: 410-887-2091 E-Mail: help@mail.bcpl.lib.md.us Visit our Help pages at: http://www.bcpl.lib.md.us/help.html (or enter "help" at the UNIX shell prompt)