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V.90 UPDATE
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Cisco Systems, the manufacturer of our access servers, has released a V.90
upgrade that lets the modems operate in both V.90 and K56FLEX modes. We
will roll out the upgrade as follows:

On or about September 14 we will install a new access server (#10)
equipped with upgraded modems. We will monitor the performance of the new
access server for about a week. If it seems to be performing well, the
remaining nine access servers will be upgraded during the last week of
September and/or first week of October.  If it does not perform well, we
will revert to K56FLEX only on the new access server, and will wait for
the next version of Cisco's V.90 firmware.

WARNING:  If you currently use a K56FLEX modem, DO NOT upgrade it to V.90
until we announce that ALL our access servers have been upgraded. Most
consumer-grade K56FLEX modems that are upgraded to V.90 cannot switch back
and forth automatically between V.90 and K56FLEX to match the modem at the
ISP's end. Instead, you must reflash the modem with the V.90 or K56FLEX
firmware code, depending on which type of modem you plan to connect to. If
you upgrade to V.90 before we are completely upgraded, and if your
upgraded modem can't auto-switch back to K56FLEX, then you will probably
experience connection problems.

That does not apply to most X2 modems. Most consumer-grade X2 modems that
are upgraded to V.90 are able to switch back and forth between V.90
and X2 to match the ISP's modem.

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