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ACCESS SERVER DOWN
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At 7:34 PM this evening (Thursday, December 3) one of our dialup access
servers crashed.  This took 46 modems out of service, leaving us with 414
modems and creating a major busy signal problem.

I was home at the time (yes, I do go home occasionally) so I had the Help
Desk staff reboot the access server, but it refused to come back up.  
I'll see what I can do with it on Friday morning.  If it can't be coaxed
back to life, I can substitute a new access server that is currently in
storage waiting for Bell Atlantic to install phone lines for it.  One way
or another, we should have our full pool of 460 modems back in operation
by Friday afternoon.

Sorry about the inconvenience.

BCPL.NET INTERNET SERVICES CONTACTS:
-----------------------------------
Administration & Policy:           ispadmin@bcpl.net    410-887-6180
Sales, Renewals, Account Status:   accounts@bcpl.net    410-887-4172
Technical Support (Help Desk):     help@bcpl.net        410-887-3297
Usenet News Newsgroup Requests     news-admin@bcpl.net  410-887-6180
E-Mail & Newsgroup Abuse Reports:  abuse@bcpl.net       410-887-6180
FAX:                                                    410-887-2091
Help Pages:            http://www.bcpl.net/help.html
                       (or enter "help" at the UNIX shell prompt)
System News Archives:  http://www.bcpl.net/sysnews.html
                       (or enter "sysnews" at the UNIX shell prompt)