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HELP DESK EMPLOYMENT OPPORTUNITIES
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Baltimore County Public Library currently has the following Help Desk
employment opportunities:

Internal (Staff Support) Help Desk:
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Under the direction of the Help Desk Coordinator, provides technical
support to BCPL staff. Uses telephone, e-mail and fax to answer questions
related to office PCs and specialized library software and hardware.

BCPL.NET Internet Services Help Desk:
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Under the direction of the Help Desk Coordinator, provides technical
support to BCPL Internet Service customers. Uses telephone, E-mail and fax
to answer questions related to the setup of personal computer software and
hardware to connect to the Internet.

The closing date for both positions is March 23.  Please visit the
following URL for details:

  http://www.bcplonline.org/jobads/990323_ca2_techsupport.html

BCPL.NET INTERNET SERVICES CONTACTS:
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Administration & Policy:           ispadmin@bcpl.net    410-887-6180
Sales, Renewals, Account Status:   accounts@bcpl.net    410-887-4172
Technical Support (Help Desk):     help@bcpl.net        410-887-3297
Usenet News Newsgroup Requests     news-admin@bcpl.net  410-887-6180
E-Mail & Newsgroup Abuse Reports:  abuse@bcpl.net       410-887-6180
FAX:                                                    410-887-2091
Help Pages:            http://www.bcpl.net/help.html
                       (or enter "help" at the UNIX shell prompt)
System News Archives:  http://www.bcpl.net/sysnews.html
                       (or enter "sysnews" at the UNIX shell prompt)