Date: Tue, 30 Nov 2004 11:38:28 -0500 (EST) From: BCPL.NET SysAdmin To: BCPL.NET News Subject: BCPL.NET NEWS: How To Contact Us On December 2 ---------------------------------------- HOW TO CONTACT US ON THURSDAY DECEMBER 2 ---------------------------------------- On Thursday December 2nd many staff in BCPL's Technology Support Department will be moving to new physical locations within the department. This will require reprogramming our telephone system, and while this is being done it may be difficult to contact us by phone. BCPL.NET Internet Services Customers: ------------------------------------ If you are unable to reach someone at BCPL.NET by phone on Thursday, please call the BCPL.NET Help Desk at 410-887-3297. The Help Desk staff will relay your message to the appropriate person. We don't think the Help Desk phones will be affected during the move, but we can't guarantee it. If you are unable to reach the Help Desk, please leave a message or try again later. BCPL Staff: ---------- If you are unable to reach someone in Technology Support by phone on Thursday, please call Shelly Shires. Shelly will relay your message to the appropriate person. We regret any inconvenience this may cause BCPL.NET customers and BCPL staff, but the telephone system reprogramming is an unavoidable part of the physical reorganization. -- Chip Old (Francis E. Old) E-Mail: ispadmin@bcpl.net BCPL Network Operations Administrator Phone: 410-887-6180 BCPL.NET Internet Services Administrator FAX: 410-887-2091 Baltimore County Public Library 320 York Road Towson, MD 21204 US BCPL.NET CONTACTS: ----------------- Web Site: http://www.bcpl.net Administration & Policy: ispadmin@bcpl.net 410-887-6180 Sales, Renewals, Account Status: accounts@bcpl.net 410-887-4172 Technical Support (Help Desk): help@bcpl.net 410-887-3297 Usenet News Newsgroup Requests news-admin@bcpl.net 410-887-6180 E-Mail & Newsgroup Abuse Reports: abuse@bcpl.net 410-887-6180 Domain Name Service Issues: dnsadmin@bcpl.net 410-887-6180 FAX: 410-887-2091