Courthouse
Courthouse

 

Experiences

In Researching in Court Houses

If you had a certain experience in a court house, be it good or bad, here is the place to share it with others. In doing this, we can share with other researchers what to expect before they make that trip.

This is your forum to speak out. Send your responses to me, David Goodman, at goodmangenealogy@comcast.net and I will post it to the appropriate state. 

Please, no swearing, or slander, just the facts maam'


Your County Clerks Office and You

by D. S. Ford


A comment in general for all counties

First, let me thank you for creating this website.  I really believe that once the word gets out that this will be a great asset to all genealogists regardless of experience.
Second, I have witnessed others who have sought out records in various county offices.  Some of the mannerisms are astounding.  You'd be surprised at the number of researchers that I have observed who walk in with the attitude that no matter what the employees are doing the visitor comes first and that they should be ready at a pin drop to assist in any way and that they the visitor doesn't have to be courteous.  Many researchers tend to forget that they are from outside the county and they don't pay the salaries of the county employees.  As such I would like to recommend for consideration a comment in general for all counties be placed on the website:
As we know county offices can hold many records which are needed for genealogical research.  The employees in these offices have specific duties and responsibilities which must be kept up daily in order to keep the office run smoothly and efficiently. Whenever any genealogist comes in this can be a disruption to the employees work plans.  They are humans just as we are.  They expect to be treated with respect just as we expect to be given the same respect as a visitor.  A few basic suggestions are:
1) Call or locate information on the hours and guidelines that the office(s) have.  If necessary make an appointment and keep it.  If something happens that you cannot keep the appointment, call them immediately.  A local genealogist may have been notified to come in and assist you and they need to be notified as well.
2) Upon arrival introduce yourself and tell them where you are from and what you are trying to locate.  Also ask what the guidelines are for copying documents before you even start looking.
3) Be patient as there may be other researchers there that need assistance as well as county residents who are there on official business which comes first to the employees.
4) Keep any conversations with others in your party in a low voice so others will not be easily distracted.
5) If you need assistance from other researchers or the office staff, be courteous.  A simple 'thank you' now and then doesn't hurt and others will remember you accordingly.  If you have to get their attention after waiting, say "excuse me."  Your courtesy will be appreciated and most likely be returned with full cooperation with any request.
6) Most offices will allow you to bring in a briefcase so make sure you have plenty of writing supplies with you and any reference material.  Take out only what is absolutely necessary to keep work space to a minimum.
I have always used these guidelines and have never had any trouble getting access to records or assistance from office employees.  I guess the saying "do unto others as you would have them do unto you" holds very true for genealogical researchers if they only would remember this.  Thanks for your time in consideration of my suggestion/request.
by Debbi Geer


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Alabama

Lauderdale County - I am a volunteer at the Lauderdale County Alabama Courthouse records room and I think a visitor will be pleasantly surprised with the facility.  The courthouse holds the distinction as being one of the few that has never burned and has records dating back to the 1820's.  It is fairly well organized in a humidity controlled room.  The staff are very courteous and helpful in pointing the way to the various records. Linda B Ellis

Lawrence Co - Lawrence County, AL had a series of Clerks who had no interest in the oldest records or - worse - considered them a nuisance.  They were left for years in a sub basement that flooded with every April shower.    Finally, the County approved an Archives for those precious resources. It is located across from the southeast corner of the Courthouse square.  Those people spent months, if not years, trying to separate the wet and mildewed pages and dry them with a hair dryer.  A lot was lost but those Family History Angels saved a lot, also.  So, in this case, don't even bother with the Courthouse, look across the street. Mildred "Mickey" Fournier

Baldwin County -  Alabama This courthouse has a wealth of records dating back to the early 1800s, but they are very disorganized. The land indexes are in the main records room and the deed books in another room. Old marriages, births, probate books, etc., are in a hodge-podge in one corner. The probate indexes are in an entirely separate area. The packets are in boxes under a counter, one on top of the other, but they are neatly placed in file folders. Be prepared to lift heavy boxes and books from high shelves yourself, or bring someone stronger with you. Black marriages are in one place and the white marriages are in another.  I have tried to find out if there are other records in a basement, but my attempts have been unsuccessful. Regina Hines Ellison

Conecuh County - Couple of weeks ago, visited the Courthouse in Evergreen, AL. It is small and in bad repair and hard to get at. No straight shot had to drive around several blocks to get to the right street. Just keep your eyes on the roof line and sooner or later, you will get there. The records are held in a secure vault and if you ask nicely they will take you to it and point out the records books. Please, be careful as the paper is very fragile. They have available a copy machine just outside of the vault and they did not charge me for the couple of copies that I made. They have birth, marriage, death and newspaper records. Please respect the records, so that others may enjoy!  Jackie Giles

Henry County - I am a researcher of Southeast Alabama. I have searched Henry County Court House Probate records, in Abbeville, Alabama. There is one lady there that will help you, in any way she can. She is very freindly, and has assisted me many times. You can't copy from the old books, but the Library near by has some of the records on microfilm. F. Howell
Houston County Court House, in Dothan Alabama, the staff there is also friendly. They will copy any records for you, for $1.00 a page. Any records before 1903, you will have to get it from Abbeville, Alabama Court House. I feel welcomed at both Henry and Houston County Court Houses. F. Howell

Russell Co. - Phoenix City, AL, - my cousin and I spent three hours looking for records we knew existed before I finally went to the person in charge of records again for the third time and told her that I knew what documents courthouses had, and that I knew they must have documents locked away in a room.  It is illegal to keep the public from public records!  Surely, enough, she "found" a key to a basement room and took us there.  My cousin told her that she had seen pictures of that inner "sanctuary" on the internet!   We had only one hour left to copy because we had driven all morning to get there.  I was allowed to use the copier but got in "trouble" for using the digital camera.  The BIG MAN IN CHARGE was fairly new at the job and didn't know any more about court records and genealogical research than ended at the door. He finally admitted that they wanted to make the money from copies (I wrote a check for nearly $100.00) and that they were thinking about trying to put the documents online and charge for copies that way!  I just looked at him and informed him that the LDS had already filmed most of the county records and had them at the state archives--told him about the Georgia archives. I also posed this question: why do you think it is morally right to make public records such an expense?  What about people who cannot afford your charge? I told him that learning about the past was one of the most valuable tools we have in the present.  He was so ignorant I wanted to hit him.  When she got home, my cousin checked; sure enough, the Alabama state archives has the documents.  You can see what is available in your state by going to the LDS to see what files from each county they have copied. RDG

Russell Co. - Giving thanks you are doing this!!!  After many years of research in the courthouse in Phenix City, AL we found out they have what I would call a hidden basement.  The records they have upstairs is just a drop in the bucket compared to the VERY old records that are stored in the basement.  The last trip I asked about the basement and was led to a narrow winding staircase located out of sight.  This was only after I did a little name dropping and also the fact I'm a descendant of John Godwin the famous bridge builder who along with his former slave Horace King...put Phenix City on the map.  The VERY old records are in a locked door in a very poorly lit room...old volumes thrown all over the place and many many of the old metal filing cabinets line one wall.  The information I needed was obtained from a file in one of the cabinets.  There is no place but the floor to lay you research.  None of these records are available upstairs as none of them have been cataloged. Pat

Russell Co. - I am a U.S. Army veteran, the code of Alabama clearly states that a veteran may obtain a free certified copy of any public record (marriage, divorce, birth ect.) the clerk of court in Russell county wanted to charge me 30 or 35 dollars for each copy needed by the regional office in Montgomery. This is a clear violation of the code. Bobby Mitchem


Alaska
Arizona

For several years I have been in and out of about 20 counties in Central and Eastern AR doing research for a Law Firm. My research demands I have access to Civil Cases, Small Claims and Foreclosures both in the District (Sometimes still called Municipal) and the Circuit Courts. I can't think that I have ever had a bad experience with the clerks. A couple of them are seriously indifferent, but that doesn't disturb me because I know where to look and what to look for so I really don't need any help. I seldom make copies, preferring to copy the records onto my laptop by typing in the information I need. Many of the clerks, especially in Independence County have "adopted" me and I feel like one of the family. If there are cupcakes, pie, donuts and fresh coffee (which there always is) I have been encouraged to "help myself." If I don't seem to "help myself" quickly enough, one of them will make me a plate and get me coffee. I don't even get that service at home. There are a few counties (and I am sworn to secrecy) at which the clerks go to lunch, and if I am not done, they will simply lock me inside and let me work, only asking that I close and lock the door behind me when I leave. I've also met many of the Sheriffs and Chief's of Police, whose offices are often in the same building. You know how it is with "cops and donuts" they can sniff them out miles away. Again, these guys are polite and professional, and certainly doesn't hurt to have few of them on your side. In keeping with that, I have also met and become friends with several judges. When you are both on the same side of the bench, it is amazing how much "aw shucks, we're just folks" they can be. So, all things considered, I look forward to seeing these folks once or twice a month. Tim D. Culey Crawley and DeLoache Law Firm Jonesboro, AR.

Johnson, AR - My best courthouse experiences came from the small mid-west towns. They are not helpful at all if you make mail inquiries BUT, if you show up in person, they lead you to the room where all the documents are and turn you loose. Me and my brother had a blast at the Clarksville (county seat of Johnson, AR) going through all the documents relating to our family. Virginia
Arkansas

Arkansas State Archives I drove over 300 miles to the state archives in Little Rock Arkansas.  The clerks were rude. No one offered any  help at all.  One bragged that they had everything indexed.  She was right,  If I had stayed a year , I wouldn't have broken their code ! You can only look at one thing at a time and must stand in line and wait for it. Then stand in line to return it.  A real drag and waste of time. Mary Harkey Russell maryiola@alltel.net

The Arkansas State Archives personnel should visit the Tennesee State Archives and take lots of notes on how to operate a state archives.  Arkansas went out of their way to make it difficult to do research.  The facilities are cramped, and the records are impossible to locate.  Even if you know what you are looking for, it is most likely behind closed doors and you have to wait for someone to retrieve it for you.  Having visited the Tennessee State Archives, I know that it is possible to have a user friendly library and a very courteous staff.  Too bad Arkansas cannot do better. Melanie Atkins

Bradley County - My first visit to my Ancestral Home was in Bradley County, Arkansas, town of Warren in the summer of 2002.  It was wonderful.  The staff were so helpful.  They led me to a room with old dusty books.  I was so amazed, I knew what I wanted to look for, but with all the books, I didn't know where to start first.  They had books on the top shelf that I bet had not been opened since the last entry that could have taken place since the beginning of the 20th Century.  As I looked at the marriage records I began to realize why It was hard to find my families marriage records.  In the marriage book it had 'colored/white.'  Well, whoever handled the books crossed out 'colored' and left the word 'white.'  Which in fact meant if they crossed out the word 'colored' it meant the couple was indeed colored. 
All in all, the staff there were absolutely wonderful, and, whenever I write them, the get right back to me within a week (I live in California).  I'm looking forward to going back next year...I can't wait! Dena Jordan

Clay Co AR - I have only had business with one office and that is the county clerk's office in the Piggott courthouse.  You have to remember that this county has two courthouses - Piggott and another in Corning.  Due to low lands in the mid part of the county, a second location was created years ago and records are kept in the respective part of the county.  Piggott has records for the Eastern half; Corning for the Western half.  Thus it should be noted that county officials have two offices.  Recently the county clerk retired. However his wife was and still is very active with genealogy and as such the office has always been receptive to genealogical visitors. Debbi Geer

Cleveland County - I first called the Cleveland County courthouse and introduced myself and asked the lady on the phone if I needed to make an appointment to look thru there records. She said no and gave me the courthouse hours. I told her when to expect me and I showed up about an hour after the courthouse opened up. I  told the staff who my families were that I was researching and they couldn't have been any nicer. I was able to make copies of the old bound books, or for that matter any thing that I wanted to take the time to copy. I hope to go back soon, but only after I give them a call first to let them know I'm coming.  Renita Eubanks McDaniel

Greene Co - Wonderful people here from the courthouse staff, to the Lipscomb Room at the library which has a terrific genealogy selection. All the records are readily available to the researcher. Questions aren't a bother and help is yours for the asking. Copy fees are very reasonable. The ladies and gentlemen here are more than willing to assist in your research. Parking at both places is plentiful and no meter maids to worry about!  P.R. Massey  

Greene Co - The clerks at the Greene County courthouse are always polite and helpful.  However, some of the older county records are in danger of being lost.  They were stored in the subbasement of the historic courthouse for years and when it flooded, the records got wet and then grew moldy.  The local genealogical society was promised that a space would be made in the new courthouse for these records, but they did not get it.  The records are still stored in the sub basement which still floods, and mold still grows on the records. The county's Quorum Court has pushed aside all requests to save these old records.  They put rotary fans in the sub basement, repainted the walls and had the outside of the record books washed down with bleach-water.  The records are just sitting there, deteriorating.  As for the formerly great research facilities at the Greene County Library, that's changed.  The library shoved the genealogy research materials into what amounts to a closet in the library.  Not long after that the local genealogical society came and removed everything they own from the library, including the microfilm readers.  There's only one there now, and the rest of the readers and all that wonderful research info is somewhere only the genealogical society knows about.  They sure aren't making it publicly known. Juli Morgan

Izard Co. at Melbourne, Ar. is something else! Several clerks just halfway pointed to some shelves filled with the worn ledgers, basically no index, and no method to reproduce. If you will come to Florida, I'll show you our courthouses!   Volamae

Clarksville,Johnson County. The ladies there weren't very friendly. They did let me go through their records, but to no avail for what I was looking for. Kyle L. Smith

Logan County - There are two Logan County, Arkansas courthouses, one in Paris and one in Booneville.  Paris is the older of the two and the one I am familiar with.  Linda Core is the County Clerk, and she has assembled a staff that is a real pleasure to work with.  They are very helpful, whether it be helping one find records or getting copies ($.25 each) made.  They have always bent over backward to see that I get everything I possibly can when I manage to get by on one of my trips home.  One word of caution though.  Arkansas has "early voting" for all elections, and that voting in Paris is done in the vault in the County Clerk's office.  Since that is where all the records are, genealogy research is not allowed during "early voting."  However, if one knows the exact record and needs a copy, they will pull that and copy it for him/her.  It is always a pleasant and rewarding experience to get to spend time there! Betty Cochran

Logan Co - I've had a warm reception in Logan Co AR both from correspondence and visiting a few times in person.  They were very helpful in guiding me to what I needed and let me spend as much time as I wanted looking through all their books.   In fact, at one point I was really tested in honesty and moral values.   I found a treasure I'd never expected, a hand written note by my great grandmother giving permission for her youngest daughter to be married.  It took all I had to leave that original and walk out with just a copy,  I could have taken it and no one known the difference.    Lynne (Turner) Downing  

Logan Co - The gals at Logan County courthouse in Booneville, Arkansas are the best in the world. Whenever I get to go down there they let me have free access to the books and when I find what I need just copy it after asking if it is okay to copy, if not then I write all that I can. They also send me copies of my research by mail when I can't get down there. Melissa is really good about comprehending what I need for my research. And across the hall is more records, like Soldiers and Sailors which is interesting also. Found my grandfather, my father and uncles records when they were in the service and they will let you copy them also .And the Booneville Library has some of the best records I have researched and very helpful to all. Thanks. Carolyn Ladd Bradley

Marion Co.http://www.rootsweb.com/~armarion/marioncoinfo/courthouseresearch.html Linda H. Davenport
Randolph Co. - You wanted our courthouse experiences... I have one to share.
On my 1st visit to Pocahontas, AR this summer, I had the best experience at a courthouse that I had ever had.
I have always  gone to the courthouses and had the experience that the people were courteous, but few were actually friendly! I always apologize to those who work in the particular departments of where I am searching, if I have a question.. I have been met with anything from short, curt answers, to polite short answers but body language told me to not bother them... I have expected those reactions, no matter how polite, quiet, apologetic for bothering them with my questions, that I am..
That changed this summer when I went to Pocahontas, AR. I had along my dad, who is 73, and interested and excited about genealogy. He has a habit of befriending anyone and everyone, to tell our life's story, what we are searching for, to anybody we are around. I found myself holding my breath.... The gals were more than friendly and polite. When the gals learned that we were going to be searching for several marriage licenses, 3 of them hopped up from their desks, and starting grabbing the books, making copies for us without a bad attitude, roll of the eyes, or any part of their body language saying that they were too busy, all the while, smiling, friendly, and acting like they had nothing else to do but help us. When I apologized for disturbing them in their daily work, they pshawed me and said that it was their pleasure to help... that we weren't bothering them at all...
PLEASE, I knew that they were just being too kind, but I tell you, I wished then and there that I could clone every one of them, and send them to every courthouse in the nation! I have bragged on them at the local area mailing list, so the word has gotten to them. They even wrote me back a letter saying THANK YOU.. can you believe it??? I couldn't, but I know  that I will be back, because of these 3 classy, friendly ladies who did more than what was expected of them!
So, the good ones are out there.. and 3 are at Pocahontas, Arkansas!! Lanita Sconce Miller

Randolph Co - I've never experienced the royal carpet treatment that Ms. Miller describes in Randolph Co. but this site should be a real tool to help everyone know what to expect and how best to handle ourselves.  Thanks for your time and commitment here.  Lynne (Turner) Downing  

Scott County, AR The courthouse is located in the very small town of Waldron. I saw no indication of a hotel or bed & breakfast in the area of the courthouse. If you are traveling a long distance you should contact the Scott Co Genealogy Society for information on where to stay - actually you should contact them anyway since their Society's holdings are located in an older building in town and someone from the society will have to open the rooms for you. http://www.rootsweb.com/~arscott/schg.htm. The record room at the court house is very small. Most of the record books are stored in a semi-trailer at the back of the courthouse. I found a phone call ahead of time helped a great deal since the kind folks at the courthouse found most of the records I needed before I arrived. Linda H. Davenport

Sharp Co - In late July I was visiting in Arkansas looking for my Crouch Ancestors. Many of the "country" courthouses have no facilities for making copies, no index, very primitive. But the "new" building in Sharp Co, in Ash Flat was the neatest, most up to date of any yet. A newly indexed "marriage record" was concise and easy to read, and a young African American lady was so very helpful!  She put us in separate room with tables, chairs, and other items of interest. She did a print out of all the names on the 1930 census records I was interested in. I would highly recommend the staff, the easy to find records...-Volamae

Sharp Co - Just last Wednesday I went to the Sharp County courthouse looking for upper 1800 marriage license.  I'd been told they were unfriendly and probably couldn't get to the records.  My experience was nothing like that.  When I told them why I was there, they went a side door and told me to "come on in".  Deep in my mind I went with a positive thought that I'd get to the records.  My only drawback is that there was no index to be found except for looking in the front of "each" book and reading each entry.  Yes, I learned of a contact where I could purchase an index to the marriage records in a book format.  Having done that, I should be able to find what I'm looking for on my next trip.  All in all, it was a positive experience.  Judy

SEBASTIAN COUNTY - It has been about 4 or 5 years ago, that we were there.  They were helpful, however, the problem is that, at least at that time, the land records were in a separate building from the probate records.  We had actual access to the old dusty volumes of the land records.  As an aside, please go to the Public Library in Fort Smith (county seat), they have mortuary records. Rolene Kiesling
Washington Co Arkansas:  There are separate rooms in the courthouse maintained for researchers where the most pertinent records are kept for self service, like land, some marriages, etc.  I did go into one other office where they were also very helpful and friendly.  Noreen Pearson Bryant

White County Courthouse in Searcy is a classic 1900th century American Courthouse (1870).The staff was helpful and after asking you can go in and help yourself to the Marriage and Deed books.  The marriage books are in one room and the deeds are in another. We made a trip to the library (only a few blocks away) first and got the Groom/Bride indexes for the family name.  I used my digital camera to make copies of the records at the courthouse, so don’t know how getting old-fashioned copies works.  The room holding the marriage books is small but has a table that you can squeeze out some space to work.  The clerk in the marriage section was very helpful and looked up and located a will for us. The deed room has a large counter height work surfaces the length of the room that you need to share with people coming in to do title searches. The White County Historical Society rescued the old wills from the courthouse attic and were organizing and filing them during our visit.  I don’t know if they are now available at the courthouse or through the historical society. Be sure and eat lunch across the street from the courthouse at Bobby’s Family Restaurant.  Huge pieces of Banana Cream Pie for $1, polished off a old fashioned meal. Cynthia Joyner

Van Buren and Searcy County.  These people here are great.  They show me where I need to go and will help me if I have any questions.  They also help me make copies with the big books that are hard to handle and are very old. Patsy Goates

Yell Co - Good experience in Yell Co. Arkansas I have been to both courthouses for Yell Co. AR.  One in Danville and the other In Dardanelle.  In both places the ladies working there are a great help.  Some will even make the copies for you if you have a problem (25cents)  All of them will stop what they are doing to come help you find something.  Both  have a room with everything conveniently located for genealogists.  In Dardanelle I found that one lady was even distantly related to me. maryiola@alltel.net

California

Orange County - Not a pleasant experience working with courthouses here in Orange County, California...unfortunately they don't even want you to see the records much less ask them for help to find them...as to old will records, you can only look up a family members will or estate, then you have to have the exact cite and the clerk will pull the record for you, which can take up to 2 hours...viewing is only in the courthouse....if you're looking for something in storage, forget it...I don't even think the clerks know where the records are!! Charlotte Coats

Orange County - Like everywhere, there are good folks and bad ones.  At Orange County, they invited me inside behind the desk, gave me the original papers to search through, entertained my young'in, and even invited me to share in the birthday lunch for one of the staff.  On the way out, however, the grump showed up and made paying for my copies a real headache.  -Bob Wilson

It has been over 5 years since I have to been to the courthouses in Sierra County (Downieville, county seat) and Plumas County (Quincy) California. Sierra County was especially kind and helpful and since Plumas was a bit busier at the time we were there, people were a little more distracted but courteous and had helping attitudes.  These are both small counties located away from metropolitan areas.  Cathy Rossing

Los Angeles - The "public servants" there feel that they're going to get a paycheck whether or not they help you. They have a "I could care less" attitude and you, the taxpayer, will just have to wait until they're done chatting, snacking or whatever. Virginia

Sonoma County--- I had a very pleasant experience working with the people here in the recorders office in Sonoma County California ( Santa Rosa, County Seat) The people were especially kind and helpful.   William R. Hull

Yolo County Court House in  Woodland, CA.  First , during the middle of the day, only one person was working in a window.  She was working with each and every person and making sure they had everything they needed.  The line was long and people were getting upset that only one window was open.  When the other window was opened finally, the person there was eating candy and then she put a piece of gum in her mouth and was serving people in that condition.  I finally got up to the window and asked what I needed to do to get copies of some Wills, and I was told< If they are over ten years old, we don't have them anymore.  They were destroyed."  I just looked at her and asked,  "Well, were they copied on to microfiche?"  Answer, "No they were destroyed." Now I know that when a piece of paper goes in to the system, it becomes part of the public record and unless it is destroyed by an act of God, there is a record of it somewhere.  the original may not be around any more, but copies are around, somewhere.  This lady was rude and did not even say anything except when I was standing there getting ready to talk to her supervisor, she said, "I will help the next person." Ever Rude and not every helpful. Lorie Franceschi

Colorado

Larimer County - Last summer I wanted to locate property information.  The personnel were extremely helpful in guiding me to the proper indices and showed me how to print whatever I needed.  I spent several days researching and they continued to help any way they could. Jan Cook

Connecticut
Delaware

District of Columbia
- Vital records such as birth & death certificates - one needs the exact dates and full names and for birth certificates the full names of parents.  The price is on the high side being $20 or more.  (At least when compared to Iowa where it is $5 - a bargain!)  If one can find the right individual employee personally maybe they will search and send a death certificate.  We had good luck with the death certificates - came in the USPS mail within four weeks.  Couldn't even ask for any birth certificates because the ones we wanted we didn't have all the above information about (in fact we wanted to find the parents, and the exact birth date from a range of years - we were hoping to get information and fill in some blanks).  They really are not set up for genealogy researchers.  Their purpose is to do the business of supplying birth & death certificates for purposes such as passports, social security, driver licenses, various legal reasons, etc., not genealogy.  They are neither set up, catalogued or staffed for genealogical research which is too bad because they could probably make money on genie trade in certificates.  And everyone knows that DC could use the money. 
Over in the court building for the marriage records the staff was delightful, helpful and made us at home with books and microfilm to research as much as we wanted.  We found all the marriage records we hoped to find plus stumbling into several more.  The price for copies was reasonable. Deborah Jaquiss
Florida

Hillsborough County - The Probate Department of the Hillsborough County Courthouse is located on the third floor. From the receptionist downstairs to each individual in Probate, everyone went out of their way to help me find what I needed, explain what was where, what was on hand or if not there, where I might find it. If I had a problem, they took time to show me how to use other avenues to find the same information. It is a small reception area and a small lookup room, but they even cleaned off a counter for me to spread out my paperwork and take notes at the microfiche!  Parking meters anywhere near the courthouse are watched carefully, so I was grateful to find what I'd hoped for and get copies made at a minimal price, in under two hours. Once you see the system they have set up, it's easy to go back and follow it for additional look ups, and you get the same friendly smiles and offers for assistance. Sue Webb Bodishbaugh
Pinellas County - All records before 1950 are located in the Official Record Rooms at the Pinellas County Court House in Clearwater, Florida.  All land records are on microfilm and the staff was unfailingly pleasant and helpful to a newcomer (me).  It is a modern, well-lit and comfortable facility with many viewers but only one microfilm viewer with print capability.  During my July 2003 visit I was assisted through the process of finding my names in the Index, the cassette for which kept getting stuck so the senior staff member took back to her office and finally got it to work, and received a full orientation of where to find deed and mortgage book films. I was instructed on how to operate the viewer and printer with great patience.  There was no time limit on the single viewer-printer but I did feel a little pressure waiting for someone to tap me on the shoulder wanting to take a turn before I was finished.  Copies of the Index pages were 10¢ and for book pages $1.00 each and an additional dollar if you want your copy certified.  This was my first experience in courthouse and it could not have been better. Carole Dilley

Polk County - Located in the old courthouse Bartow, Florida you will find the Polk County Genealogical Society Library.  This is a fabulous place to go for "all things southern"  and many things "northern" - not much west of the Mississippi.  The library occupies three floors of this old building.  On the first floor are shelves and shelves of great books organized by state on all kinds of records (birth, death, military, land, census, history, etc.)  The copier is brand new and works very well.  Copies are $.25 each.  The staff is very helpful and knowledgeable.  You will be asked to sign in, leave all personal belongings in a locker to which they give you a key and then keep the key behind the desk.  Nothing can be taken in except folders with loose pages, pencils, (misc. supplies like paperclips, note stickies can be taken in a ziploc baggie).  They guard their holdings very well and for that I am grateful.  Too many libraries have had books defaced, torn or stolen.
On the second floor of this library are the family history books and many publications from genealogy societies and patriotic groups (DAR, etc.)  Another copier is located here for convenience.  Also on this same floor are about 10 readers and 3 printers for the great collection of census microfilm and Soundex. Also computer access is located here.
The third floor contains the special collections and is accessible only with the accompaniment of one of the staff.  These documents are very fragile and need to be guarded against further deterioration/destruction.  The staff is very willing to help you here.
Guess that is enough for today - I could write volumes on the Special Collections Section at the Tampa Public Library, the great Orlando Public Library Gen Section and the Largo, FL Library.  Will leave that for another day. Linda J. Soloski

Georgia

Appling County - I have visited the Appling County courthouse on several occasions and would like to warn anyone who is going there to know what you are looking for and to be persistent in finding answers to your questions while you are there. Expect the ladies there to hold the books while you look through them (although they don't ALWAYS do that) and don't ask for a death record unless you intend to pay the full amount for it. Once it's pulled, you have to pay. These ladies don't like to be asked questions. If you are lucky enough to get the probate judge herself, you're in good hands. She is very helpful-but hard to find. They have a large collection of old records in the probate office, but I didn't learn until after the trip that there were more in the basement by the clerks office. Melissa Moody

Appling County - I have been twice to Appling County's courthouse.  Although Appling County was a huge early county of Georgia dating about 1818 or so, the material available is limited to what was left after a 1854 fire.  The earliest marriage record is 1869.  These were also the records of Ware and other surrounding counties later cut from the huge Appling County.  I found it interesting that White Out was used in the old will index.  The clerk states that saves them time as they don't have to search for missing wills.  I would have loved to see the names, dates. and type of document on some of those early wills that were completely covered with White Out. Linda Davis on Amelia Island, Florida 

Berrien County - We've been to the Courthouse at Nashville in Berrien County Georgia and the people there have always been very friendly.  They never have a problem answering questions and are good about letting you go through books on your own.  They have a .25 cent per copy charge but on one visit we took our own paper and they waived the fee.  Great, quiet place to visit. Ken Smith 

Berrien County - Nov. 24th, 2003 Just returned from 2 days spent at the Nashville, Berrien County, GA. Courthouse. I met the most courteous, helpful people in the Probate Judge's Office - Susan W. Griner, Probate Judge could not have been more help - even  pulling out her own magnifying glasses to help on a picture!!
Her father, John Patten Webb, Sr - who was in the office is a past Probate Judge. He was so very knowledgeable about the area, the people & the families - that was an education in itself!
I failed to ask the name of a very helpful lady across the hall from the Land Records - but she was also a credit to that Courthouse w/her friendly help.....I can't say that about others who were in there or next door, but thanks to her we came away with an overall feeling of much accomplished ( I am so sorry I failed to get her name - but if she hears of this posting, she will know who she is as we talked about grandchil-dren!!!!!!!<g> )
The Land Records turned out to be one of the most important places in my own personal research - a deed from my G-grandfather of whom there are very few records - turned up the signing over of his land to his 3 named sons w/responsibility spelled out in that deed as to their taking care of their Father & Mother (also named) thru their financial, medical, & burial care. As he didn't leave a will, this was a most important instru-ment for me to find - it gave his wife's first name which has been in question, as well as proved that both of them were still alive in that year. I can't stress this enough - Don't overlook the info in the deeds!
I will go back, thanks to those wonderful people who were so nice!
Sarah Howell Studstill [researching HOWELLs; LAMBs; LOVEJOYs; CARROLLs; TALLEYs in the Berrien Co, GA area.]

Colquitt County - I found the staff in both the probate office and the deeds office so friendly and helpful. In both offices there are self-serve copiers which you use freely and then pay $0.25 per page on your way out. Staff were most helpful in explaining how records were arranged and where indexes were located. Can't wait to return for further research! ltbskater
Franklin Co - All old records are at the Franklin Co Historical Society...which is in a old bldg directly behind the Court House. Excellent help and records. Mr. Patterson went way and above helping me. Plus they have family records in the computer and will give you a FREE print out. The staff knows a lot of info about old families around the area. Copies are 25 cents each. Derrell Oakley Teat

Habersham Co... - Very nice and helpful and records have been retyped and are easy to search. Staff makes copies for you, 25 cents each. Derrell Oakley Teat

Hart County - I've been to many courthouses, but the best one and the friendliest is in Hartwell, Hart County, Georgia.  The people in the Probate Office are just super.  They will help you in any way they can. And, I do not live in Georgia; I only go there to do research. Jo Vickery

Jones Co. - Now I am sad to say not the same in Jones Co. Ga. No help, but the   people were friendly. Thanks Peggy Nader

Jeff Davis County,  is absolutely wonderful! They don't have as many old records but what they do have is neat and organized and the staff is very helpful. If you ask them a question they don't have an answer for, they will ask other staff until they find an answer. The office is clean and they have a huge desk for the public to use with those huge books! The lady I worked with the last time I was there asked about my family and told me who she knew in the area that shared the last name and how I might get in touch with them.) My experiences with Jeff Davis County have always been positive ones. Melissa Moody

Laurens County - Uniformly friendly, helpful, staff throughout the court house when I visited, although cramped publicly accessible records area. JIM MOORE

Paulding Co. - The staff in both the probate office and the courthouse itself (land records) in Dallas were so friendly, encouraging, and helpful.  They will make copies for you, $0.25 each (certified copies I think are $5 each, but I didn't get any of those). This was a terrific experience. ltbskater

Richmond County - Even after referring to the county's website to identify proper offices and people to contact, I never received any responses after several attempts to do so.    Acquaintances have described similar (lack of) responses.    One told me that she'd traveled several hundred miles to visit the court house and was told that they didn't have the records, that they'd been transferred elsewhere for storage.    She later discovered that the records were actually located in the very office she'd visited!  JIM MOORE
Rome Floyd Co -  My mother is from Rome Floyd Co Ga. The people at the Courthouse are the most wonderful people. The records are very accessible. You can make your own copies. You are not ever bothered and can stay as long as necessary. The library is a genealogist heaven. These people believe in family history. The people at the library are great. The information is excellent and the microfiche room has about ten microfiche machines. There is no limit to the time one can stay on the machine. The Library has information on the surrounding states and counties. They also are open on Sunday and until 8:00pm at night. I highly recommend this County. Yvonne Mason  

Sumter Co. - The Judge was very helpful and knowledgeable about the history and families in Americus. After showing us the various records that were available, he pointed us into the direction of a 90 year old lady that he thought might have a connection. Phyllis Austin

Stephens Co..- Land records, Staff points way to the vault and records are available to look thru. Not helpful and will ignore. Derrell Oakley Teat  

Stewart Co - Years ago (1994?) I went to the beautiful court house in Lumpkin, Stewart Co, GA.  The woman there was not at all helpful.  It was like pulling teeth to find out what info. Eventually I did see a deed which she would not p/c.  Recently I phoned them asking about death information for 1880 onward.  I was told to send $10.00 and a SASE which I did.  They said none available.  So why did they take my $10.00?  Gold

Washington Co. and Laurens Co. Goosh what can I say these people were wonderful
at the Court Houses and Libraries in both counties. I am a baby in this and that was my first trip to either places. [I have been to the Library but not for genealogy research.] They made my first steps so easy that in just a few moments I was an old pro. well at least I wasn't stumbling and falling on my buttocks any more, and I came home with a lot more than I went there with.   What more can I say we did not meet one person there that didn't go out of their way to help me or get me to the right places I need to go even on their lunch breaks. Betty McMillan

Wilkinson County - I contacted the clerk of court concerning a marriage certificate via e-mail and received a prompt response, giving me particulars and prices for copies. The certificate was received within a week or so of my mailing my request and payment.    I had several subsequent e-mails with them, all were promptly and helpfully responded to.    Really nice ladies to do business with., and real credit to the county. JIM MOORE
Hawaii
Idaho 

Washington co. Idaho - I was shown the room where records were stored and given free access to them.  Clerks were helpful but didn't always know just where some of  the records were stored.  After checking across the street where I was sent   went back to the court house and talked to a different clerk and she found the divorce I was looking for immediately.  clara 


Illinois
Bureau County - Back in 1990 I sent a request to the county asking for  information on an old age home. In July of this year (2003) I received a beautiful letter from a Sheila Strader who said she had been going through some old records and found my request regarding my great grandfather's records dated 1990. She found his records and made a copy of them including locating a copy of his death certificate and sent them to me. This was such a surprise to receive information after 13 years! I think it was beyond the call of duty to dig through the old record requests and follow through by locating information and making copies and mailing them to me. Thank you, Sheila Strader!!! Thank you Bureau County!!!    Pat Bounds

Champaign County - When, summer 1963 - Where, Urbana, IL, Champaign County Courthouse, Recorder's Office Who  Young grad student and genealogist, Erik P Conard I went into the office and asked if I could look at any Champaign Co records, especially old marriage and death records. I was told that these and other records were closed to the public as many of the files and briefs had Abraham Lincoln's signature on them as he practiced some in this county.  And they have been disappearing at an alarming rate. SO, the only ones who now can have access to the records are attorneys... EConard1@aol.com
Champaign County Historical Archives - (CCHA) is the official depository for Champaign County records. Anyone can access these records. They are indexed by the genealogical society and friends of the library. Records can also be accessed at the courthouse. Land records are on microfilm. The first stop in Champaign for genealogical research should be at this facility. CCHA is also the official depository for the Champaign Co. Genealogical Society and has many historical and other records for the area.
Thank you. Editor Champaign County Genealogical Society Quarterly  Joan Black Lund

Douglas County - When I recently visited the Douglas County, Illinois courthouse looking for a marriage record, I was not allowed to handle or even see the marriage record books and they would not copy the original marriage record. The clerk had a standard form that she filled out and gave that to me. Pat

Dewitt county- Very helpful staff in all the offices, though they're often very busy.  Quite a lot of the more obscure records are in the back, but unindexed, and the staff will usually do everything short of climbing on 15-foot metal shelves to get you what you need.  There is a metal detector that you have to pass through to get into the courthouse, so be aware of how much metal you're carrying on you.  Make sure you go to the library in town, too. Matt Scott

DuPage County - Everyone I have encountered at the County Complex in Wheaton Illinois during my genealogical research has been very helpful, extremely courteous and highly professional. Phone calls and emails are returned within a reasonable time frame.  I have had people who have looked things up for me while I am on the phone, suggest a different area to look in to find the data I am seeking.  I had one lady who didn't give up after one visit who called me about a week later to say she had found the data, which had been misfiled.  She copied this and mailed it to me at no charge stating it wasn't my fault the information wasn't where it should have been.  I cannot say enough nice things about these people. 
I have found that wherever I go if I frequently use words like "please," "would it be possible," "thank very much for your efforts," and things of this nature the cooperation I receive has been at a very high level.  I have also seen people go in with an "attitude" of I want me data and I want it now, and are very demanding if not downright rude.  These folks get what they deserve - very little assistance and a bad experience.
In my family, manners, courtesy and good behavior have never gone out of fashion, and if you act like a gentlemen or lady that is how you will be treated. Mike Johnston

Fulton Co. - I welcome the opportunity to say thank you to the employees of two special court houses:  Fulton County, Illinois, who responded to my recent written request for information so promptly and efficiently.  Also the staff of the Old Washington County Court House in Fayetteville, AR.  I have been there many times and have been rewarded with courteous assistance every time.  It is a joy to work with people like this. Ann Gardner

Greene Co IL - County clerk's office was very receptive when I was there back in the 1980's. Marriage record ledgers were viewable although I know have the county genealogical society's publication of these records. Debbi Geer

HAMILTON COUNTY, IL. Be prepared:  Know your ancestor's relationship to YOU.  Know and be able to prove he/she is actually deceased.  You cannot see the actual certificates - only the index.  If you want a copy (and can provide the proper ID/information as stated above) you can get it, in person, for $1.  Which makes it difficult to prove it even IS your ancestor until you see it - kind of a vicious circle. ladybug

Jasper County Illinois - the death, birth etc department are not helpful at all!! This one woman is there that keeps anyone from seeing the actual records. If you want to see a death record, you have to first buy a death certificate, which costs $7.00. You have to know the exact date of death to get one. In the department where they keep wills, and probates it is as different as day and night. They couldn't help me enough. The library is a genealogists paradise. They keep many records there. Vickie Gorby

Jersey Co IL:  Very helpful and friendly.  Records are in two different buildings, just ask.  Some records have to be requested at the desk, others are available to search (land for one).  Also available in the County Clerk's office is a section for researchers to browse through indexes for various records like marriages, citizenship and more.  Permission was given for me to photograph with a digital camera (I did not use a flash). Noreen Pearson Bryant

Jersey Co IL - I have never had a problem with the employees in the various offices here in my 20-plus years of research.  If I hit a snag they are willing to try to help or even recommend a local researcher who might be able to assist after you leave or during your visit. Debbi Geer

Jersey Co IL - Back in the 1980's I wanted to locate a cemetery.  I had been there only once as a child and couldn't remember which road to turn onto off a state highway.  It was a Sunday and the only office that would be open was the Sheriff's.  I went there and explained my situation which included where I was lived.  I had a very nice and receptive experience. One of the officers on duty knew the exact location of the cemetery I was looking.  They also had a huge wall map of the county with every road imaginable on it. I was shown how to get to the cemetery on the map.  So if you ever need directions in any county, consider checking in with the Sheriff's department.  Hopefully other county sheriff offices will treat you as I was treated. Debbi Geer

Jerseyville Illinois probably tops the list for rudeness and attitude. They don't seem to want to be bothered. Not all employees are this way just the ones that we family tree hunters have to talk to. Carol Walsh

Johnson County -The Johnson County clerk has about the best system that I have seen in my research.  The clerk and her staff are very friendly and very helpful and will make copies for a nominal fee.  The record room is very organized and easy to search. Homer Weaver New Baden, IL

Johnson County - I find the system at Johnson County to be one of the best...However, I found the staff to be of no help.  I paid $2 per copy for my documents only to find that some of them didn't include the year on the dates of births and other documents.  They are of no use with out the year.  I'm sorry that I didn't realize that the copies weren't good until I got back to my home.  Too late!!  I will let them know that of the 10 documents that I purchased at least half were poor copies, the next time I visit.  Betty Walsh

Knox County Clerk's Office--Galesburg, Knox County, IL The clerk I talked with over the telephone, was very courteous.  She went above and beyond the call of duty.  I would call it an "act of genealogy kindness" on her. part.  I asked her if she could find a divorce between my great-great grandfather and his second wife.  When she found the divorce, she called me back stating that she not only found the divorce (which was 36 pages of testimony), but exhibit A, was a picture of the ex-wife.   (This ex-wife happened to be the older sister, of my great-grandmother and one great-aunt--sisters who married brothers--so it connects on another side of the family as well).   The point is that this clerk, could have just sent the final decree and left it at that.  Instead she called and told me what she had found and then at my request (and money for copies, of course) sent me the whole file.  Then when I found that possible two pages were missing (she found and sent those as well).  Thanks Martha R. Stephenson

Macon county- Staff not particularly helpful nor hostile, just there.  Building is huge, parking is tolerable. Matt Scott

Madison Co IL - County clerk's office has been cordial and receptive to genealogists for over 20 years.  They may be trying to finish a project or get to a good point to stop before you may be acknowledged but if you have patience it will be rewarding.  Other offices (circuit clerk, recorder) were also cordial. Debbi Geer

Mason co. Ill. - I was pleasantly greeted, shown the records and we visited regarding the  lack of records for my people in the 1850s-1860s.  They told me that there was very few records for the S. border area as it moved form one county to the other suggested other means of searching.  clara 

Massac County - Illinois courthouse wonderful staff very helpful records were easy to find. sincerely Jill Fristoe

Morgan County - I live in Orlando, but my family history deals with Virginia, Kentucky and lastly Illinois. I called the County Clerk to ask if they had copies of Civil War discharge papers. The Clerk confirmed that the originals are kept there and started to tell me when I could come in. I explained where I lived and the Clerk took down the names I was looking for. About a week later I received a letter confirming that the copies were on file and how much it would be.  I sent them the money order and received perfect photo-copies 2 weeks later! I can't praise them enough! They were more than willing to take the time to talk, find out exactly what I needed, tell me what I had to do and quickly responded with the documents. You sure can't ask for more than that! Carolyn Beyner 

Pike co. Ill. - I was greeted pleasantly in the clerks office and shown the indexes, then taken to the basement where the records are stored and the clerk explained how to find what I wanted and told when I had things to be copied bring them back up and she would do it for me.  this was all done quickly and efficiently.  when I went back a couple days later I was given the key to the basement and told that I knew the routine.  The land records were in another part of the building but I got the same type of reception there.  When I ask about adoption papers from the 1840s I was told that I couldn't look at them as they were sealed but the county clerk said if I told him what I wanted from them he could look and tell me if the information was there, which he did.  He mentioned I might go see a local man that might have information as he was connected to the family I was researching.  The most beautiful courthouse I have seen.   clara 
Pittsfield Illinois is the very best I've ever been to .They are so helpful and friendly with prices so reasonable that its unbelievable. Even by snail mail they are so kind and answer you right back. Their employees are really interested in helping you.   Carol Walsh

Randolph Co. - Fantastic place to do research. The County Clerks office staff is so helpful they even provide a magnifying glass. The research room has walls full of books and easy to turn handles that move the walls so a person can get to all of the old books easily. There are comfortable tables and chairs to read and document findings. The Courthouse itself is beautiful. Basement Water fountain is heard and in view when entering the building. The five stories are open with safety railings. A person can choose to use the elevator or use the stairs. On the top floor is a spectacular view of the Mississippi River and the surrounding hills and bluff's. The Genealogy Society is across the street on the third floor of the bank. Randolph County was one of two original parts of Illinois before it became a state. Chester, Illinois is located on Illinois State Highway 3. It is also the home of "POPEYE" Nancy Bush Grand Chain, Illinois

Richland Co. - My cousin and I had a wonderful experience at the Richland Co., IL County Clerk's Office. They allowed us into the records room where we were allowed to do our own searching. We found original marriage licenses and land records that we did not know existed and were able to have copies made of them. Our trip to the courthouse and to the Genealogy Society Library was well worth the time spent. A far cry from the neighboring Jasper Co. Esther Puhek

Saline Co. - Court House, Harrisburg, IL. I went into the court house one day last week and they helped me find everything I needed and copied all of it for me. I know all of them, but they would treat everyone the same. I'm sure the fees are reasonable. Yulonda
Saline Co. - Genealogy Society, Harrisburg, IL They have wonderful records and very helpful workers. Many files on computer, which they will copy for you. I'm not sure about the fee, but feel sure they are reasonable. Yulonda

Schuyler  County - We have been to Rushville, Illinois several times on genealogy searches and have always been treated very courteously at the courthouse.  One girl got up in the dusty archives to bring me a probate packet from 1844 and let me look at all of it, then copied what I needed.  Everything we have ever asked for they have tried to show us.
Now - I must go on and tell you about the Schuyler  County Jail Museum which is only a few hundred yards from the courthouse, if that.  They have, without a doubt, the most enthusiastic, knowledgable, determined group of volunteers I have ever encountered!  I had had good experience there, and then I took a cousin from Colorado there to do some searching and it was unreal - this one woman was determined to find what he needed, and she did! They were funny, talkative, and just wonderfully helpful.  It is run by the Schuyler County Historical and Genealogical Society and is a most interesting place in itself, besides being a treasure house for genealogists.  Is at 200 S. Congress, Rushville IL 62681. Phone: (217) 322-6975.  Dues are $15.00 per calendar year and they publish a quarterly publication "The Schuylerite" which is nicely done.  I just had to get a plug in for my favorite place to go hunting. Jean Nelson Stockham

Schuyler  County - I sent to the library for some information I had been searching for months on end. I a very short time I not only got a response but also the information I needed It was a death date and the librarian not only proved that, she gave me the location and history of the cemetery where she found the information! Jean E. Butler

Scott County - I visited the court house in Scott County, Illinois.  It was located in a beautiful town named Winchester, Illinois.  The women in the County Clerk's office were extremely nice and helpful.  This was my first court house experience, and I was a little "green" about records I could search.  They suggested other records that could be helpful and were invaluable to me in my research. RANAE VAUGHN
St. Clair Co. - Court House and Genealogy Society, Belleville, IL I have been to this county about three times and they are always very helpful and friendly. Their fees are reasonable,  I believe copies were $1.00. Many early settlers migrated from the VA area into KY, TN and on into St. Clair Co. IL where they settled. Yulonda  

Union County - The courthouse in Jonesboro, Union County, Illinois is extremely user-friendly.  Researchers are allowed to see all record books, and copies are available for a nominal fee.  Some records date back to 1818, when Illinois became a state.  There is an index of birth & death records to make searching those books easier.  Union County used to have an elderly lady who worked in the clerk's office who (it seemed) knew EVERYTHING about anyone who ever lived in Union County and how their families intertwined.  Sadly, Elaine has retired.  But the record books are still there for the searching! Sadler

Union County - There are not enough good words for Union county's staff and records.  The only negative I have is that the documents have not been properly preserved.  That is a good project for some of the genealogy buffs in that area.  They need to be enclosed in acid free sleeves to protect them for generations to come.  Thanks, Betty


Indiana

Carroll Co-Delphi. I went in the basement of the courthouse and looked at the original marriage certificate books. Then I went into another room for births and found deceased twin boys, my grandfather's brothers, who I knew nothing about. Sallie Lou Morris Nelson
Crawford county- Probably the nicest courthouse employees I've ever met.  Always willing to help you out.  The courthouse overlooks the old town that's moved uphill, so other places you'd go (library, vital records, etc.) are a few miles away (2003).  Courthouse is up a steep hill, so make sure you've got good brakes. Matt Scott

Crawford county- Morgan County, Dubois County, and Crawford County Courthouses, IndianaI have had occasion to visit these courthouses and have found the personnel working there to be exceptionally friendly and helpful to me, particularly the clerk in the courthouse which is located in Jasper, Dubois county.  However, all of my contacts have been a pleasant experience.  I believe that being courteous to the clerks and being prepared for the search (know what you are looking for) is the key to a good experience. Pete Ross

CASS CO-Logansport. When I first started researching my family the birth and death records were open to me. I could look in the index books then take the proper ledgers out of the big metal cabinet and spend all the time I needed. I went to a Genealogy meeting one night and heard these same records were closed to us due to one woman's miss use. We called the County Commissioners with complaints but they would not budge in their decision to lock them up. Needless to say that was the last time I voted for THAT commissioner! The Court House Clerk's Office was open with all the marriage, probate/wills, land grants, and more. The shelves went clear to the ceiling and I climbed a roving ladder to get them down. Three years ago they were still open. The ladies were nice and helpful to me. There was a copy machine in the Clerk's Office. Now, the Logansport Public Library is an entirely different story. The stacks in the Genealogy Room are locked and stay locked until you can get one of the help to come open them. You can get  a book or maybe two but they have to come and put them back before you can get anymore. The newspaper films are locked, too. I finally stopped going as the help did not like to be bothered and didn't mind it if I knew. I donated our McCONNAUGHHAY FAMILY BOOK in the middle 80's. Later I found it listed in the card index. Recently I suggested someone go look at it. It was not in the cp and they were told if it wasn't in the cp it had not been donated. That makes ME a liar. I wrote 2 letters to the present Director. He called me yesterday and said my book was found in the card index and he doesn't know why it wasn't put into the cp. BUT, they looked in all the stacks and it is not in the Library. So all their locks and keys didn't keep my family book SAFE. The Library will buy one, if I an find one, but it is out of print. Sallie Lou Morris Nelson

Floyd County - My experience in Floyd County, Indiana was not at the courthouse but at the New Albany Floyd County Public Library in their Indiana Room.  I have never encountered such helpful, kind, "interested in your search" people anywhere.  I called before I left Wisconsin and was given very specific directions to get there.  Two days later, the woman remembered talking to me when I showed up.  She helped me make copies, explained how to use their records, etc. and then "handed" me over to the woman on the evening shift when she left.  That woman made copies of microfiche newspaper articles all evening for me and never once frowned or complained.  The Indiana Room has an incredible index of microfilmed newspapers with everything from obits to "teas" and pictures.  They also have death and burial records.  They don't accept requests by mail but will make copies for you if you ask them in person and then return later. Catherine Marx

Floyd Co.  I visited there last year and all the employees were busy, but very helpful.  The problem was with the wills and probate records, all stored in the basement.  Apparently there had been a flood at some time and papers were disintegrating as you handled them.  Nothing was in order and papers that I had had sent to me some years ago were no longer to be found.  The Historical Society needs to get that area put on their 'to do' list. p-oconnor@att.net

Fountain County Indiana is not into genealogy much at the courthouse! That is putting it mildly. The help is practically nonexistent. The basement of the courthouse is where they keep all the old record books, the place where they don not allow ANYONE to enter. Except officers of the local Genealogist Society and the local Historical Society. Which seems totally unfair to me. The clerk will send someone down to the basement with names you are researching to look for the record. Who is to say how well they search for your ancestor? They certainly do not look for different spellings. So one is pretty well handicapped in that county, since the commissioners refuse to allow anyone to the basement. Vickie Gorby

Fulton County - The people at the courthouse in Fulton County, Indiana went above and beyond to help me.  The original marriage records were in ledgers marked  by the year and I was allowed to copy these original records.  They couldn't have been nicer. < Marilyn Craig

Gibson county- The basement of the library is where you want to go- that's where the real records are.  The ladies there are unbelievably helpful (if just a teensy bit aggressively helpful).  I ran into a couple of records that had gone missing, unfortunately.  Slightly disorganized. Matt Scott

Hancock Co - The one bad experience I had was in Hancock Co, IN in the Court House in the Clerks Office.  We were looking for birth certificates on my grand father and my father and other relatives.  They gave us some books to get the names out of and while were were dong this they all were talking to each other and on the phone. When were had all the names that we could find and called one of the office personal over she said it would be 2 wks to a month before we would have copies mailed to us.  I explained I was from out of state and she said they were to busy to do the coping for us that day.  We told her that we had been watching them and they were not all that busy.  She said they closed earlier than most offices in the Court House and that was why.  We then told her that it was 1 o'clock and we could wait if she could copy these few names we found for us. She restated her reasons for not doing the coping that afternoon.  I then stated that I would write a letter to the Mayor and several other persons in the administration and make a complaint.  She did an about face and copied all our names, certified the copies and we were gone in side of 1 1/2 hrs. Billie Jean (Fireflower) Reese
The Hancock Public Library has a very small room for genealogy reference works. We found very little there in reference to newspapers, books of genealogy, books of county maps or anything else.  We left and told the librarian that we were from out of state and hoped that the next time we were in that they would have more on local genealogy for researchers.  Thanked her for what they did have. Billie Jean (Fireflower) Reese

Harrison county- Helpful, though I was only there once for a short time.  Seating not the best, not a lot of room.  Oldest bathroom I've ever seen. Matt Scott

Henry Co - I did research several summers in Henry Co,. IN. According to what I read in guide books Indiana county records are in the following offices.  At the county seat Birth in the Health office, Marriages in the County Clerks office, Divorces in the Court House as well as probate and other court cases. New Castle is the county seat and that is where you will go for most records and those offices I have been in (all mentioned above) are very helpful and do copying after you have searched the books available on what you are seeking.  There were no long lines of researchers when I was there and the costs are minimal. Billie Jean (Fireflower) Reese

Knightstown IN has a very good med sized Public Library on the Main St on the west side of town.  The librarians are very helpful there also and the coping is very reasonable.  So reasonable that I left a donation with the librarian in honor of both my parents and grandparents for the service they afforded me.  They have upstairs and basement rooms that researchers are free to roam and access to copy machine. They have computers there that we did not use. Billie Jean (Fireflower) Reese

Lawrence Co - A few years ago I had occasion to call on the resources of the courthouse offices in Lawrence Co. Indiana. The subject and query of my phone call was taken down and passed on to one of the clerks. This person researched the relevant records back to 1821, photocopied the documents needed, and got in touch with me in a timely fashion [less than a week's time]. The offices in this county courthouse are apparently accustomed to receiving genealogical queries, and "field" them in a cheerful and very helpful manner. -- Dr.John L. Ragle

Jasper County - My husband was visiting the court house in Jasper County, IN to obtain a couple of records.  He walked in and there were three women sitting around talking.  One of them finally asked if they could help and he told them what he wanted. With much sighing and an attitude of total disinterest, one of them went to this cabinet where the records were kept.  Complaining about all her ailments and repeatedly saying how difficult it was to  get out the ledgers, she got the ones he needed. The record was found and instead of letting him take a look, she started reading the information to him.  He asked if he could look at it as it would take less time if he could copy it as they wouldn't copy any records because the "books were too old."  He got the information he wanted, but not a copy as he wanted. He thanked them and as he was leaving, he overheard the woman say to one of the others, "Another one of those who look for stuff that isn't worth diddly." He told me while the ledgers were fragile, they were in good shape and he just got the feeling that everything was too much trouble.  He didn't even try to obtain the other things he wanted to check because he felt so unwelcome.
Please edit this however you would like.  I just wanted you to know how these folks were.  And, yes, he was polite and was grateful for what he was able to find. Thanks.  Rita Holtz

Jasper County - The folks at the County Clerk's Office in Jasper Co., IL were not at all helpful. Resentful toward genealogists is a better description. My cousin and I spent a couple of days there trying to research our ancestors from Jasper Co. We discovered that the problem was the elected County Clerk who felt that genealogists were intruders and that he was not elected to deal with them. The attitude was also apparent among the office workers. We researched land records and were allowed access to the land books but marriage, birth and death records were another matter. In order to determine whether we really had the right person, we had to pay for a copy of the certificate! Upstairs in the Probate Office we had a completely different experience. We were allowed to hold the boxes and to look at everything in them and to make copies of anything we chose. After the treatment downstairs we were amazed and very pleased. Esther Puhek

Morgan County - Dubois County, and Crawford County Courthouses, Indiana I have had occasion to visit these courthouses and have found the personnel working there to be exceptionally friendly and helpful to me, particularly the clerk in the courthouse which is located in Jasper, Dubois county.  However, all of my contacts have been a pleasant experience.  I believe that being courteous to the clerks and being prepared for the search (know what you are looking for) is the key to a good experience. Pete Ross

Jefferson Co, IN also where my mothers folks came from.  The County Health office was just great in helping with all the documents that we found that needed coping.  They brought the books out for us to go thru and then they copied for us on their big copy machine, certified all copies and i walked out with a shelf of papers on my ancestors, copies were reasonable.  In the Clerks office they have the marriage records in a special room and laminated each page.  You find your ancestors records and take the book to another room for coping and certifying.  They are great help. Even going from room to room did not take long for two of us to get things found and copied. Billie Jean (Fireflower) Reese

New Castle Public Library is also very helpful and last time I was there in 2001 the librarian mentioned that they would be moving into a new building to the south of the one we were in.  They have census on microfilm, newspapers on microfilm with a printer on that machine so you don't have to move big books to a copy machine. They have many research books on Henry Co and its people as well as Rush Co and other states like KY and VA to name a few. It is a good sized room with bookshelves on all walls and tables to work on Billie Jean (Fireflower) Reese

Orange County - My son and I visited the records offices [Probate Court] in Paoli, Orange County, IN to update family records supposedly held there. We were given very free and cheerful access to materials going back to 1816, and were able to find several quite important and pertinent family records. The office, though very busy, gave us space to work and every possible other consideration. -- Dr. John L. Ragle

Orange county- Very helpful, though the space you have is very limited.  A side note- if you're there for lunch, get a hamburger at the restaurant that is (2003) on the east side of the town square.  Best burgers I've ever had. Matt Scott

PIKE CO., ILLINOIS--I was researching land records for a friend back home and the lady in that area was not helpful and there was no place to sit.  I had to stand for three hours, while I was searching out land records.  I asked to see a map of the county, complete with townships and Congressional townships on it and she grudgingly let me see one.  The land descriptions were useless to me without that map.  This was the worst reception I've ever had in any county in any state.  Other counties in Illinois, which I have visited over the last 40 years, have been helpful. I've been researching for 47 years and I have a bunch more counties around the country, which I'll share the next time I write. Jennie Vertrees 

Pulaski Co-Winamac. They let me look at all the books but didn't have much. I did find my family. Sallie Lou Morris Nelson

Putnam County - The clerks in the probate office of the Putnam County, Indiana courthouse in Newport Indiana were very courteous and helpful. One located a ladder to reach files that were on an upper shelf. And retrieved the files for me. Pat

RANDOLPH CO., IN--I've ben going there off and on for over 40 years and they have always been very helpful and friendly.  It was their suggestion that I look at the Miscellaneous Records.  It was there I found a link between generations, that I had tried to find for at least 15 years.  One of the court house employees also told me to go to the area of the county where my family had lived and to talk to a certain lady.  That lady was very friendly and gave me a number of clues, which led me to Kansas for further research. Jennie Vertrees 

RUSH CO., IN--They have great death records, which are held by the Health Dept., but their office was in the court house, when I was there.  They also have a great newspaper collection back into the 1860s or beyond and I found some obituaries in them.  They also gave clear directions to the cemetery, where my family was buried. Jennie Vertrees  

Rush Co - I and my son was in Rush Co, IN also.  The Health Office personal was very helpful there also. Brining out books that we could look thru, find our ancestors and they copied documents we desired.  We were in the Rush Co. Public Library in here also and they were very helpful to us and they have good records and a computer with CDs that my son, that vows not to do genealogy, found several of our ancestors on. Research books are very good here also.  Many privately authored family histories here also. Billie Jean (Fireflower) Reese

Vigo County - The Genealogy Department at the Vigo County Library in Terre Haute, Indiana is absolutely superb. Nancy and David will always willingly drop what their doing to help. I can't say enough for them Then you go to the courthouse annex and meet with the recorder's office. Very, very helpful people. This is the same with the clerk's office, assessor, etc. THEN you get to the counter at the health department. This is the biggest group of losers I have ever encountered. At any one time there seems to be 6-7 people in the LOCKED area. If you do not have a DNA sample don't even go. If you don't know the exact date and time and location of a person's death, don't even ask. If you cannot prove your related to the person don't ask. I have been asked to fill out a form and they would get back to me. I was the only one there and NO ONE was doing anything except catching up on the chit-chat. It's sad when other departments laugh when you ask where the health department is. They get the same treatment and they all work for the same person.....US....the taxpayer. This department makes life heck for everyone so when you get snubbed at the health department know your in a long line of others that have been there. They aren't just singling you out. They're ugly to everyone. This probably means I best stay away from the health department when I go to Terre Haute.....LOL. Steven Haag

Warren County is heaven on earth to a Genealogist! They are so helpful there, in all departments! Never had a bit of trouble with them. Their records are kept where people can research for themselves. They are willing to copy just about anything. I can't say enough positive things for this county. Vickie Gorby
White Co-Monticello. When I was there they would not let me look at one birth or death record. I had to go to the Historical Society, write my request on a paper and the lady got what I asked. The Historical Society was open to me as were the Marriage Room. It was locked, she took me in and left me there for as long as I needed. Sallie Lou Morris Nelson

Iowa
Fremont County - I went to the courthouse. Clerks are busy, but helpful. They ask what you are seeking and will make copies for you. They checked the copies before they gave them to me, and then had me check them before I left to see that I had the information I wanted. The office manager gave excellent directions to the local cemetery and also inquired if I had thought to check other records they had. Genuinely good experience. TJ Spraggins

Fremont County - My experience at the Fremont County Courthouse, in Sidney, Fremont County, Iowa was terrible. I traveled over 200 miles to research my families records. The Recorder there is Margaret Henkle, she had me sign in and checked me for a camera. I had none. Then she tells me if anyone's comes doing business, I would have to step out and wait until they are finished. No copies are made, because the book are to old to handle. This included marriages, death and birth. She would not even make me a copies of any land documents. She was very rude to me. What a waste of my time, gas and patience. So if I can save anyone the torment of this recorder and the courthouse take my warning and stay home. Thank you. Ann Marsh

Lee County Clerks in the clerk of court office are helpful and courteous, but not knowledgeable about early records. Connie Street 

Louisa County - All courthouse staff here is helpful and courteous. They do as much as possible for researchers in the recorder's office, but the state has their hands tied to some extent.  Connie Street 

Mills County - Excellent information on their Mills County Genweb site.  The courthouse is easily accessible.  The clerks were busy, but helpful.  They made copies for me and again, checked their work before they gave it to me.  They directed me to the library which has a genealogy section, and the ladies there are extremely helpful also. TJ Spraggins

Scott County - At the Davenport Library, there is a huge area in the basement that is Special Collections.  Those people are just wonderful to help with genealogy.  There is so much information there.  I went all the way from Arkansas to Davenport for my family information.  They will even mail things to you for a very small fee. Marge Hicks

Winneshiek County Clerks in the recorder's office are very helpful and courteous. If familiar with the name you are researching they will share what they know.  The vault is stuffy, even with air conditioning.  If you are the least bit claustrophobic, you might want to take a little battery-powered portable fan to keep the air moving. Connie Street 

Wright County - The people in Clarion, Wright County Iowa were just outstanding.  Willing to search burial records, even drew me maps.  Everyone who came into the offices spoke and said hello.  What a positive group of people.  In fact the entire town, from the librarians to the Civil Servants, were just great. They made my day, even thought it was well over 90 degrees F! Gerri Nordell

Kansas

Anderson County - The staff at the Anderson County Courthouse were incredible.  They were so friendly, did everything they possibly could to help me find my records. They never once complained about the volume of copies that I needed and took whatever time it took to make sure I got copies of the records I needed. In the office where the Deed records were stored, they made room in the back for me, took the time to explain the books and how to find what I was looking for. They offered to help find what they could and spent as much time with me as I needed. After I found the land records, they took out maps and helped me get directions to the property. They never once made me feel rushed or like they needed to get on to the next person (they were busy that day). They made me feel like I was the most important person there and were as helpful as they could possibly be. Sue Henner

Barton County - I wrote a letter searching for records on my grandfather's family. Even though their surname - Wimmergren - had been misspelled in every fashion possible, the wonderful people at the courthouse used their imaginations to pull every record they had. Through them, I learned my great-grandmother's maiden name, her marriage date, and the birth date of my great aunt. They're terrific people. Elisabeth Kauffman

Butler Co. - I flew from San Antonio, Texas to Kansas in search of my mother's family.  The records are on the 2nd floor and behind the counter were two ladies that was willing to help in anyway. These ladies allowed me to look at the old records and even gave me direction to an old cemetery away from the town. I would like to praise these ladies and Augusta, Kansas. Jeannie Rush  

Dickinson Co - I've had good experiences with the Dickinson Co. courthouse staff.  When I told the ladies there what I needed, they turned me loose in the back room after showing me where all the vital record ledgers were located.  I was able to take my time to find what I needed, and when I was ready for copies one of them took the time (for which she didn't charge me) to make over 20 copies of ledger-size pages, making sure each copy was clear and legible.  The only cost I incurred was the cost of the copies.   Neighboring Clay Co. courthouse staff was also helpful, although I was charged for their time, because I had a large number to copies to be make. Sheryl McClure

LOGAN COUNTY - I was there in June 1987,  I found them to be extremely helpful and trusting.  I was allowed actual "hands on" access to the records.  It was an honor  system. Rolene Eichman Kiesling

ERIE CO., KS--The lady, who assisted me, told me she would gladly stay overtime, in case I didn't get finished by closing time.  She suggested that I search the census mortality records, which they had in the court house.  It was there I found the one family member, who had eluded me for more than 40 years.  Jennie Vertrees   

Marion County - The staff at Marion County Kansas Courthouse are helpful and courteous, but busy. They were able to direct us in our search, their copying costs are minimal, and a rarity is that when we were there we were able to go into the safe area itself, where records are stored, and look for our own records. What a privilege it is to see these historical documents and to actually glimpse into our ancestor’s family life – this unique experience is truly exciting. However I would suggest that searchers leave all the records intact in their respective files so others may have that exciting experience, as I was told that sometimes the county workers are aware that historical records are taken. I would suggest having a plan of action before you go. Know the records you want to look for and you will be amazed at how you will discover what you seek. The nicest thing about the Courthouse records is that many of them have been entered as data on the county computers and will give you many leads. We were able to find cemetery records that we knew nothing about, marriage records, probate records, land records. Also there is a good local café which the staff will direct you to, but plan to be there before 2 p.m. when the café closes. Happy hunting. Bob and Lonna Nevil

Rice Co. & Barton Co. - Both experiences in these two small Kansas town has been wonderful.  These people will pull out any book at may have the information and also if they have any of it computerize; it will be look up for you.  In Lyon, Kansas a wonderful lady by the name of Sheryl Sheridan who works at the Coronado-Quivera Museum.  For a small fee she will do a LOT of research.  My hat off to this wonderful wonderful lady.  Jeannie Rush-San Antonio Tx

RILEY COUNTY - I was there about November 1998; it was just after their records had been filmed by the Genealogical Society of Utah (LDS).  I arrived in Manhattan Sunday afternoon, with the intention of spending all day Monday doing research, not knowing that the Riley County Genealogy Society Library was closed on Monday.  However, I was able to view the court house copies of the microfilms (probate and land records) on Monday.  It was on the honor system.  I was allowed in the back office and after I was finished making copies from the film, they asked me how many copies (without verification) I had made and I subsequently paid them. Rolene Eichman Kiesling, Groveland, CA

Washington County Clerks Office--Washington, KS I wish to commend the Clerk's at this office.  Before I even went to Washington County, I contacted the Clerk's Office and asked about getting into their records.  They told me the hours and times.  When I arrived, they showed me to the Land Records area and then directed me to another Office for the Probate Records.  Unfortunately, I did not have enough time.  But since, then some of my cousins have also gone there and received the same help.  I have even called and asked for help over the telephone, about a marriage that happened between my great-great grandfather and his third wife.  They found this record and sent me a copy.  Thank you Washington County.
Martha R. Stephenson

Kentucky

Barren Co KY's courthouse is one of the best I've visited after living in 5 states. The County Clerk's office is in a brand new building across from the courthouse (which is now a judicial center). The County Clerk, like her predecessors, has a heart for preserving the history and genealogical records and are constantly, as funding is available, copying the old records and taking the originals and putting them in secure storage. She recently added a genealogy research room; there are copy machines available at 25 cents a page; and the staff there are the friendliest and most helpful I've ever seen. I thoroughly enjoy researching there! Sandi Gorin

Ballard County Court House, Wickliffe, KY The staff was friendly and helpful.  They gave me a walk through of the record room and pulled out the potentially most helpful items.  I was then left to search at will but staff was available for questions.   They made copies for me and took the time to make certain they were of good quality  In spite of preparing for an election the next day, they did not rush or ignore me.  The local library is nearby in an old church.  It is only open on Fridays.  I was unable to visit it but the library in Paducah has a nice genealogy room, convenient hours and genealogy-wise staff.     Sue Leamon

Bourbon County, Kentucky- I am a member of the Bourbon Genealogical Society.  I have no ancestors in this county but became a research volunteer for the society.  Since becoming a volunteer I have visited this courthouse numerous times.  Sharon Taylor is most helpful in showing you where the records are and how and how they are indexed.  The other clerks are also very nice and will help you get a good copy-no matter how many tries it takes! kelliescott@bellsouth.net